Shipping policy

Shipping Policy

Thank you for shopping with HNS Diamond. We provide nail supplies for customers in the United States and work to process orders as quickly and carefully as possible.

Order Processing
Orders are processed after payment is confirmed. Processing time may vary depending on product availability, order volume, and business days. If there is an issue with your order, we will contact you using the information provided at checkout.

Shipping Rates and Delivery
Shipping rates, delivery options, and estimated delivery times are calculated at checkout based on your shipping address and the items in your order. Delivery times may vary due to carrier schedules, weather, holidays, or other delays outside of our control.

Shipping Confirmation
When your order ships, you may receive a shipping confirmation or tracking information if available. Please make sure your shipping address is complete and accurate before placing your order.

Incorrect or Undeliverable Addresses
HNS Diamond is not responsible for delays or delivery issues caused by incorrect, incomplete, or undeliverable addresses entered at checkout. If you notice an address issue after placing an order, please contact us as soon as possible.

Lost or Delayed Packages
If your package appears delayed or missing, please contact the shipping carrier first using the tracking information provided. You may also contact HNS Diamond for order support, and we will do our best to help.

Questions
For questions about shipping or an existing order, please contact us through our Contact page and include your order number.